Dear Our Valued Client, 
 

It is my pleasure having this opportunity to present to you the Client Service Charter. This is your Charter which provides information on services offered, service standards and spells out your rights and obligations in the process of paying taxes. 

We are dedicated to offer you services which are impartial, precise and easy accessed with help of technology as well as competent and well-motivated staff that will build mutual trust and respect in our dealings. We recognize you as an honoured a partner in the tax administration. 

I reiterate the commitment of TRA to ensure your service expectations are met today and all the time. We urge you to cooperate with us to achieve our desired commitment. 

 

Download 10th Client Service Charter 

COMMISSIONER GENERAL