Dear Valued Client, 
 

It is my pleasure  to this opportunity to present to you the Client Service Charter. This Charter provides information on services offered, service standards and clearly outlines your rights and obligations in the process of paying taxes. 

We are dedicated to offering you services  that are impartial, precise and easily accessible through the use of technology , supported by competent and well-motivated staff who will build mutual trust and respect in our dealings. We recognize you as an honoured partner in tax administration. 

I reaffirm TRA's commitment to ensuring your service expectations are met today and at all times. We urge you to cooperate with us in achieving this commitment.

 

Download 10th Client Service Charter 

COMMISSIONER GENERAL