How to apply for Customs licenses
Any person who wishes to act as clearing agents for Importers and any person who wishes to operate any of the following businesses Customs Bonded Warehouses, Manufacture Under Bond facilities, Transporters of Goods under Customs Control, Inland Container Depots and Container Freight Stations are normally invited to submit their applications to the Commissioner for Customs and Excise provided they meet the General Conditions as well as Specific Conditions for the respective license category

A) GENERAL CONDITIONS (for all Customs License categories)
All Applicants shall be required to possess the documents and meet the conditions listed hereunder:-

  1. Taxpayer Identification Number (TIN) Certificate for the Company (for new applicants only)
  2. Taxpayer Identification Number (TIN) Certificate for each Director (for new applicants and for renewals when there are changes)
  3. VAT Registration Certificate, if any
  4. Current Tax Clearance Certificate showing tax position for the current year
  5. Certified copy of Memorandum and Articles of Association of the Company (for new applicants only)
  6. Certified copy of the Certificate of Incorporation and Business Name Registration Certificate, where applicable (for new applicants only);
  7. A recent passport size photograph (not more than one megabyte) of directors and staff duly certified by a Notary Public or Commissioner for oath (for new applicants and for renewal only where there are changes);
  8. Certified copy of valid identification document for each of the persons referred to in (7) above i.e. National ID issued by NIDA Passport or Voter Registration ID (for new applicants and for renewals only where there are changes);
  9. Letter(s) from guarantor(s) confirming renew of relevant bond securities (for renewals), or a relevant bond security (for New applicants prior to issuance of licenses)
  10. A certified copy of title deed or lease agreement for a suitable office for the company which should be equipped with computing facilities capable of connecting to the Tanzania Customs Integrated System (TANCIS) – to be subjected to verification prior to granting of license;
  11. Non-existence of any outstanding Customs matter i.e. audit query, unpaid TANSADs, outstanding transit transactions or any other unresolved Customs issue (for renewals);
  12. A letter from the Business Registration and Licensing Agency (BRELA) stating the current status of the company’s Directors and Shareholders; (for new applicants and for renewal where there are changes);

B) SPECIFIC CONDITIONS (for Customs Agents)

Application for both NEW and RENEWAL of licenses will be received and processed online through TANCIS. New applicants for Customs Agency Licenses will be required to comply by the following: -

  1. Obtain Company password which will be needed during the process of application. Password application form F-ITD-067-B is available on TRA Website i.e Training program to NEW APPLICANTS WILL BE CONDUCTED AS SPECIFIED IN THE ADVERTISEMENT.
  2. Obtain Customs License application form C.20 available on TRA Website i.e The must be dully filled and signed by the Director of the Company. The form should be accompanied by certified documents as listed under item A (General Conditions for all Licenses Categories).
  3. Payment of non-refundable application fee of fifty (50) US dollars.
  4. Have at least two employees in charge of clearance with diploma or Certificate in Customs Management from recognized Institute or a minimum of five (5) years’ experience in Customs Operations.
  5. Submit two copies of introduction letter each affixed with passport size photograph of competent staff that will represent the Company in the Interview. The letter should also contain email address and telephone contacts.

The Interviewee should meet the following conditions: -

  1. He/She should be a Director or a permanent staff of the Company;
  2. He/she should possess the East African Customs Clearing and Freight Forwarding Practicing Certificate.
  3. She/he has never been a Director of a company whose Customs agency license has been revoked.
  4. Submit a signed declaration from Commissioner for Oaths with the following details: - that none of the directors of the company has previously been a director of any licensed company whose license has been revoked in the last five years, that none of the directors of the company is a director of an existing licensed company, that none of the directors or shareholders of the company is an employee of TRA, that the Company will undertake provision of basic Customs services on a 24/7 work arrangement, that the Company is not involved or does not control the activities of a shipping agency services for sea ports and inland waterway ports in Mainland Tanzania. Note: Any person who previously sat Interview for a Licensed Company shall not be eligible to sit for this interview for another Company.
  5. New Applicants shall execute a Customs Bond Security of Tshs. One Hundred million (100,000,000/=) and submit the same after passing the examination.

Application for Renew of Customs Agency Licenses will be received and processed through TANCIS and must be accompanied with:

NB: Only shortlisted applicants for customs agents licenses will be contacted through TANCIS and Public Notice for Written interview.

C) SPECIFIC CONDITIONS(For Customs Bonded Warehouses (CBW) and Manufacture Under Bond (MUB) Licenses
1. Applicants for a license to operate as Customs Bonded Warehouse and Manufacture under Bond Operators who meet general conditions as specified in (A) above must comply with the following:

  1. Obtain application form for license of premises to be used as a Bonded Warehouses and Manufacture Under Bond/Bonded factory(C.18) available at TRA Website i.e form must be dully filled in and signed by the Director of the Company. The form should be accompanied by certified documents as listed under item A(General Conditions for all licenses categories)
  2. Submit a site plan professionally drawn showing the location of the premises and its situation in relation to other premises and thoroughfare;
  3. Meet the minimum area coverage i.e. square meters 1000 and 2000 for private bonded warehouse and general bonded warehouse respectively;
  4. Premises should be either in a Commercial or Industrial area
  5. Submit certified copy of the rental contract whose duration is longer than the duration of the license applied or furnish proof of ownership of the premises;
  6. The premises shall have adequate parking yard or storage area which shall be made of rigid pavements, tarmacked or made of concrete finishing;
  7. The premises shall have parking space commensurate to the operations of the premises as the Commissioner may deem fit;
  8. The premises shall be well secured with a three-meter-high perimeter fence, with an electrical wire on top and lighting system.
  9. The premises be equipped with a fire fighting system
  10. Submit production formulae approved by Tanzania Bureau of Standards and other competent Authority (for Manufacturing under Bond).
  11. Submit Industrial License issued by the Ministry of Trade and Industry (for Manufacture under Bond).

2. Upon fulfillment of the above, be able to execute bond security using the Customs Bond Form by a Licensed and approved guarantor as follows: -

3. In addition to the above bond securities, successful applicants will be required to execute an appropriate revolving Customs Bond to cover the removal of cargo to and from the respective Bonded Warehouses/ MUB at a minimum of shillings 100,000,000.

4. Applications for renewal of licenses to operate CBW and MUB will be done online through TANCIS.

D) SPECIFIC CONDITIONS (for Transporters of Goods under Customs Control)

All Applicants for Transporter’s License and Vehicle License must observe the following additional conditions:

  1. Execute a Customs Security bond to the tune of Tanzanian shillings ten million (10,000,000) (for C.28 or C.40) or fifty million (50,000,000) for both licenses (C.28 and C.40).
  2. Submit LATRA Motor vehicle carrier’s License.
  3. Letter(s) from guarantor(s) confirming renew of relevant bond securities, or a relevant Customs bond security (for renewal)
  4. Persons to directly handle Customs documents or transact with Customs shall be only the directors/owners/employees as per General Conditions in Part A;
  5. Proof of affiliation or membership to a recognized relevant association
  6. Apply for Certificate of Transporters (COT);
  7. Each individual carrying unit shall have to be licensed using form C.28 and C.40 upon payment of license fee of two hundred dollars (200 USD) as per East African Community Customs Management Regulations 2010.


Applications for ICDs and CFS shall be made on the prescribed form (form C.18). Application for renew of licenses to operate ICD and CFS will be done online through TANCIS.
New applicants must submit a site plan professionally drawn showing the location of the premises in relation to other premises and thorough fare also observe the following conditions:

  1. Location: An ICD shall be located thirty (30) kilometers or more from the port terminal. (for new applicants)
  2. Fencing: concrete wall at least 3- meters high perimeter, with an electric wire on top
  3. Entry/ Exit gates: there should be two separate entry/ exit gates
  4. Security: 24 hours security including security guards and electronics surveillance
  5. Parking space: an ICD/CFS is a customs restricted area. It may allow vehicles in and out for the purpose of loading and discharging. Hence the parking space shall be outside the ICD/CFS boundaries for trucks waiting to be loaded.
  6. Cladding/paving: for the purpose of strength and durability, paving of the yard shall be with concrete, strong enough to withstand traction of heavy trucks and is to be well drained.
  7. Demarcation: Clear demarcation to separate imports or exports from verified goods and empty containers is necessary
  8. Examination area: Should be roofed and with a capacity of at least 10 x 20 feet container examination at a time.
  9. Transit shed: This is mainly for goods which cannot fit back into containers after being unloaded for examination; the shed should be of a reasonable size.
  10. Customs warehouse: The size of customs warehouse should be at least 300 square meters.
  11. Customs office; this should be able to accommodate at least 5 Customs staff and should be suitably furnished, ventilated, and with appropriate lighting, telephone, hygienic and other necessary facilities.
  12. Equipment: There must be appropriate equipment for cargo handling, stacking, examination, measurement etc. in addition there must be at least two reach stackers for smooth operations just in case one of them breaks down.
  13. Security bonds: Upon fulfilment of the above conditions and prior to issuance of a license, applicants shall have to execute customs security bond as follows:

a) CB2 to be at least Tanzanian shillings 500,000,000

b) CB13 at least Tanzanian shillings 2,000,000,000

    14. Labour availability: the ICD/CFS should be able to engage sufficient labour force at all times during operations

     15. Size of ICD/CFS: The size should be at least 40,000 square meters for ICD and 10,000 square meters for CFS.

     16. Rail linkage: ICD/CFS should preferably have rail linkages

     17. Land lease: the ICD/CFS operator should either hold a title deed or a lease agreement whose duration is longer than the duration of the license applied.

     18. Working hours: Licensee shall operate 24/7 hours work arrangement.

     19. Lightning: Floodlights should be installed to light upon the entire surface area to facilitate 24hours operation

     20. TASAC: Submit TASAC License for ICD/CFS Operations. (for both new applicants and renewal)

    21. TANROADS: Submit Clearance Letter from TANROADS. (for both new applicants and renewal

In accordance with the provision of the East African Community Customs Management Act, 2004 all licenses are valid for a calendar year i.e. 1 January to 31 December every year.