Tanzania Revenue Authority - Service Recovery

Dear Taxpayers,

We would like to remind you that, due date for filling and paying PAYE and other withholding taxes for the month of April 2017 is on or before 05/05/2017.

We appreciate for your prompt payment.

“File and pay your tax liability timely”

In case of any problem, please call 0800780078, 0800750075 or send us email on services@tra.go.tz

In the event that TRA officers depart from these service standards without a reasonable cause thus causing delays to taxpayers, the Commissioner General shall:

  •     Write a letter of apology to the taxpayer. 
  •   Direct a senior officer to expedite and resolve the matter. 
  •    Waive, where the laws allow, any interest payments that may accrue as a result of the delay. 

However, any officer who departs from the service standards and from the norms of a good tax administration shall be disciplined in line with the prevailing TRA Staff Regulation.