Tanzania Revenue Authority - Objectives of the Taxpayer’s Service Charter

Dear Taxpayers,

We would like to remind you that, due date for filling and paying PAYE and other withholding taxes for the month of April 2017 is on or before 05/05/2017.

We appreciate for your prompt payment.

“File and pay your tax liability timely”

In case of any problem, please call 0800780078, 0800750075 or send us email on services@tra.go.tz


This Charter explains the rights and obligations of Taxpayers as provided in the tax laws with a view to promote the existing relationship between TRA and Taxpayers.

The Charter stipulates the fundamental service standards that will be implemented to achieve quality service delivery through adopting tax administration best practices, which allows the partnership with taxpayers/stakeholders to grow and thereby improve tax administration. 

It is expected to build a customer service culture that strengthens partnership between TRA, taxpayers and other stakeholders for the benefit of both parties.